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Level 1

4 points

Hacked?

I received two emails regarding a purchase receipt. I have not purchased anything from apple in a long time.

I tried to report it but the page takes me to an insecure site. How can I stop this and make sure no one has hacked my account? I changed my password immediately!

[Image Edited by Moderator]

Posted on Mar 9, 2021 6:08 AM

Best reply

stedman1

Community+ 2024

Level 10

257,742 points

Posted on Mar 9, 2021 6:09 AM

It is a phishing attempt, a very bad phishing attempt.

Apple does not include document, or PDF files to download.
Apple would not refer to you as Dear Customer(s), Dear Client(s), or anything other than the name on file for your account.
Apple would not have such horrible spelling or grammar.
Apple would not send a message to “Undisclosed Recipients”.

It is a phishing attempt. Do not respond. Do not divulge any personal or financial information. You can use the address below to forward the suspect email message, as an attachment to Apple.

reportphishing@apple.com

If you provided your Apple ID and password at the bogus site, change your password immediately.

https://support.apple.com/en-us/HT201355

The links below have information to help identify fraudulent emails.

Identifying legitimate emails from the iTunes Store

https://support.apple.com/en-us/HT204759

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Hacked?

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