"The file can't be found" message appears each time I connect my iPhone to my MacBook

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Level 1

42 points

I keep getting these double "The file can't be found" windows when I plug in my iPhone. What's the cause and how can I fix the issue?

MacBook Pro 13″, macOS 11.1

Posted on Mar 9, 2021 8:18 AM

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Answer 1

Best reply

Level 6

11,426 points

Please refer to this discussion: https://discussions.apple.com/thread/252046791. The issue is related to Image Capture.

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Answer 2

Level 10

89,865 points

Do you have any sync’d content on an external drive connected to the Mac?

If so then part of the sync software has migrated onto that drive.

Make sure that drive is connected.

You may have to reinstall MacOS.

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