Apps taking too much storage

Question

Apps taking too much storage

I recently got an iPhone 12 and I noticed the storage on my phone is not aligning with the breakdowns given underneath. It says that apps are taking up close to 40GB of storage on my phone, but 1. I don't keep a ton of apps downloaded to begin with, and 2. the most any is registering in the breakdown is 550.6MB

I already tried deleting and reinstalling apps that keep large caches, like Youtube, and then went ahead and deleted all apps I had downloaded and reinstalled only the ones I regularly use, and then when that still did not work, I reset the phone, but nothing is changing it.

Any ideas where this excess storage could be coming from and how to get rid of it? I would prefer to have that space available for other things on my phone, like photos and videos

iPhone 12, iOS 14

Posted on Mar 9, 2021 10:07 AM

Reply

Answer 1

karina184

Community Specialist

Mar 14, 2021 8:38 AM in response to sunshine_1008

Hi sunshine_1008,

Have you had the chance to follow the advice in the sections "Use recommendations to optimize storage" and if you have a computer "Use Finder or iTunes to check the storage on your iOS device" in How to check the storage on your iPhone, iPad, and iPod touch? We'd advise to follow the advice there.

If the issue remains after following those steps, reach out and contact Apple Support.

Cheers!

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Answer 2

Mar 10, 2021 5:46 PM in response to sunshine_1008

Hi sunshine_1008,

It sounds like apps are taking up unexpected storage on your iPhone. You've done some great troubleshooting and we're glad you've joined us in Apple Support Communities. We can provide some assistance.

You'll want to confirm that you're running the latest iOS version. If not, then Update your iPhone, iPad, or iPod touch. Updates resolve issues both big and small.

We hope that helps with your question and take care!

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Answer 3

Mar 11, 2021 2:38 PM in response to Nicholas_B2

Hi - any further advice if I've already tried updating the phone and it's all current, as well? Sadly this did not fix the problem.

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Answer 4

Mar 11, 2021 2:42 PM in response to sunshine_1008

It’s probably that the apps have a large data/app size. Some apps just take up a lot of space, also how much storage is the device you have?

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Apps taking too much storage

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