scan is no longer option in print/scan preferences for epson ET-2720

scan is no longer an option in print/scan preferences for epson ET-2720. It was working before update.

iMac 21.5″, macOS 10.13

Posted on Mar 9, 2021 11:04 AM

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Posted on Mar 9, 2021 11:33 AM

This issue has been discussed many hundreds of times on this forum. What is needed is to download and install Epson's most current compatible software for your unit. Whenever an operating system is updated or upgraded, some printers and scanners will stop working correctly and must then be upgraded.

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Mar 9, 2021 11:33 AM in response to clkeith

This issue has been discussed many hundreds of times on this forum. What is needed is to download and install Epson's most current compatible software for your unit. Whenever an operating system is updated or upgraded, some printers and scanners will stop working correctly and must then be upgraded.

Mar 9, 2021 5:59 PM in response to clkeith

It's just a hassle to have to go to a different app to do something so simple that always worked before...! BTW, the printer works great, AirPrint is fine...just no scan.

It's more of a hassle to open an app and select the scanner from a menu than opening System Preferences, selecting Printing & Scanning, selecting the printer, then clicking the Scan button? I don't understand how half the required actions is more of a hassle.


I have never opened System Preferences to print or scan. I have no idea why you would bother to do that when it is so easy to scan from Image Capture, or even easier, directly into Preview (and many other apps).

Mar 9, 2021 3:11 PM in response to Old Toad

Thank you! I forgot about image capture. I was able to scan with a detection box with it. I'm afraid Big Sur might be the problem as the print/scan option in Preferences worked great before, but not now - no driver needed. It's just a hassle to have to go to a different app to do something so simple that always worked before...! BTW, the printer works great, AirPrint is fine...just no scan.

Mar 11, 2021 11:46 AM in response to Barney-15E

I would never think to open Image Capture or anything else to print as a keyboard shortcut is far easier . Preview is a quick markup/edit tool but has no auto detection box for scanning items smaller than a full page. Image Capture and Print/Scan from System Preferences both have basically the same window and function and both have a detection box. As with many things on a Mac, there are usually multiple ways of doing the same thing. It all comes down to personal preferences and workflow.

Mar 11, 2021 4:46 PM in response to clkeith

I would never think to open Image Capture or anything else to print as a keyboard shortcut is far easier .

What keyboard shortcut opens the Printing & Scanning System preferences? I mean I made one to open System Preferences, and could probably make one to open Printing & Scanning, but I don't think there is a default.

Preview is a quick markup/edit tool but has no auto detection box for scanning items smaller than a full page. Image Capture and Print/Scan from System Preferences both have basically the same window and function and both have a detection box.

That's what Preview uses. It doesn't have its own scanning system. Same interface.

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scan is no longer option in print/scan preferences for epson ET-2720

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