Iphone not delivered

Question

Level 1

8 points

Iphone not delivered

I ordered Iphone 12 mini white two weeks ago. It was scheduled to be delivered on March 1 in Dutch Harbor. The last update was on March 3, on Anchorage. The receiving person is not in Dutch Harbor anymore. What should I do?

Posted on Mar 9, 2021 12:05 PM

Reply

Answer 1

Best reply

Tesserax

Level 10

149,395 points

Mar 9, 2021 12:08 PM in response to nenad260

Apple uses a third-party, typically FedEx, to deliver their products to the address that you specify. Due to either Covid or weather, those deliveries may be delayed.

You can track your order via this link: Order Status - Apple Store

You should also have been provided with a shipper tracking number and contact them directly as well.

Reply

Answer 2

nenad260 Author

Level 1

8 points

Mar 14, 2021 9:32 AM in response to Tesserax

I am aware of that. I have those tracking data. The order is still in Anchorage according to those data. How can I cancel it?

Reply

Answer 3

Tesserax

Level 10

149,395 points

Mar 14, 2021 10:08 AM in response to nenad260

If you read the article I provided you carefully, at the end it tells you how to contact Apple directly about your order. From there you should be able to cancel it if you wish.

Reply

Answer 4

nenad260 Author

Level 1

8 points

Mar 16, 2021 1:12 AM in response to Tesserax

Yes I read it, the e-mail they provided is out of function, returning mails.

Reply

Iphone not delivered

Similar questions