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Iphone not delivered

I ordered Iphone 12 mini white two weeks ago. It was scheduled to be delivered on March 1 in Dutch Harbor. The last update was on March 3, on Anchorage. The receiving person is not in Dutch Harbor anymore. What should I do?

Posted on Mar 9, 2021 12:05 PM

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Question marked as Top-ranking reply

Posted on Mar 9, 2021 12:08 PM

Apple uses a third-party, typically FedEx, to deliver their products to the address that you specify. Due to either Covid or weather, those deliveries may be delayed.


You can track your order via this link: Order Status - Apple Store


You should also have been provided with a shipper tracking number and contact them directly as well.

4 replies
Question marked as Top-ranking reply

Mar 9, 2021 12:08 PM in response to nenad260

Apple uses a third-party, typically FedEx, to deliver their products to the address that you specify. Due to either Covid or weather, those deliveries may be delayed.


You can track your order via this link: Order Status - Apple Store


You should also have been provided with a shipper tracking number and contact them directly as well.

Iphone not delivered

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