Iphone not delivered

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Level 1

8 points

Iphone not delivered

I ordered Iphone 12 mini white two weeks ago. It was scheduled to be delivered on March 1 in Dutch Harbor. The last update was on March 3, on Anchorage. The receiving person is not in Dutch Harbor anymore. What should I do?

Posted on Mar 9, 2021 12:05 PM

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Answer 1

Tesserax

Level 10

160,848 points

Mar 9, 2021 12:08 PM in response to nenad260

Apple uses a third-party, typically FedEx, to deliver their products to the address that you specify. Due to either Covid or weather, those deliveries may be delayed.

You can track your order via this link: Order Status - Apple Store

You should also have been provided with a shipper tracking number and contact them directly as well.

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Answer 2

Tesserax

Level 10

160,848 points

Mar 14, 2021 10:08 AM in response to nenad260

If you read the article I provided you carefully, at the end it tells you how to contact Apple directly about your order. From there you should be able to cancel it if you wish.

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