You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My Mac says. Support.apple.com/Mac/startup. But it won’t let me actually start it up. I have rebooted it several times and it won’t let me past the dark scree. With the.e

how Do I get past the screen that says support.apple.com/Mac/startup

Posted on Mar 9, 2021 5:06 PM

Reply
1 reply

Mar 11, 2021 6:09 AM in response to Kat4545

Welcome Kat,


Thank you for using Apple Support Communities. Based on your post, your MacBook Pro isn't booting up properly and providing a link for support.apple.com/Mac/startup. We'll do our best to assist with this.


Luckily, the link directs you to the support article that addresses the start up issue: If your Mac doesn't start up all the way


We're not sure what you see exactly when starting up your Mac, but that article will cover all of the start up screens and links directly to other support articles that troubleshoot those issues.


If you still need some help, please reply back providing us more details on what you see when booting. We'll take it from there.


Wishing you the best, take care!

My Mac says. Support.apple.com/Mac/startup. But it won’t let me actually start it up. I have rebooted it several times and it won’t let me past the dark scree. With the.e

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.