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My charger is not working - I Ned a new on!

Help getting a new charger as mine is not working - unable to charge!

iPhone 11, iOS 14

Posted on Mar 9, 2021 8:24 PM

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Question marked as Best reply

Posted on Mar 9, 2021 8:27 PM

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...


Follow these steps:

  • Remove any debris from the charging port on the bottom of your device.
  • Restart your device: iPhone. iPod touch.
  • Try a different USB cable or charger.
  • Make sure that you have the latest version of iOS.
  • Contact Apple Support to set up service.


If your iPhone or iPod touch won't charge - Apple Support


1 reply
Question marked as Best reply

Mar 9, 2021 8:27 PM in response to Conoly

Use genuine cable --> Identify counterfeit or uncertified Lightning connector accessories ...


Follow these steps:

  • Remove any debris from the charging port on the bottom of your device.
  • Restart your device: iPhone. iPod touch.
  • Try a different USB cable or charger.
  • Make sure that you have the latest version of iOS.
  • Contact Apple Support to set up service.


If your iPhone or iPod touch won't charge - Apple Support


My charger is not working - I Ned a new on!

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