Limited Edition Awards not showing on iPhone

I am using iPhone 8 Plus with Series 4 apple watch, i can see the all the awards which i have earned on apple watch but on my iPhone the Limited Edition awards are missing & the rest all are there.

Can you please help me to get those visible on my phone.

I have also tried to restart both of my device but it also dosen't help.


Thanks in adavance.

Apple Watch Series 4, watchOS 7

Posted on Mar 9, 2021 10:22 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 11, 2021 9:09 AM

Hi there Beingfaisal,


It looks like you're not seeing the Limited Edition awards you earned in the Activity app on your iPhone, but you're able to view them on your paired Apple Watch. We’re glad you’ve joined us in Apple Support Communities, and we’d be happy to provide some guidance.


To start, you'll want to be sure your Apple Watch and iPhone are both running the latest software versions, which are watchOS 7.3.2 and iOS 14.4.1. You can check the software version in Settings > General > About on both devices. Have a look at the links below to learn how to update:


Update your iPhone, iPad, or iPod touch

Update your Apple Watch


Next, we noticed from your screenshot that your iPhone isn't connected to Wi-Fi. If you connect to a reliable Wi-Fi network with good signal strength, are you able to view your Limited Edition awards in the Activity app? If not, have you tried accessing them in the Fitness app?


"You can also open the Fitness app on your iPhone, tap the Summary tab, then swipe up to see Awards at the bottom of the screen." Learn more here:


Track daily activity with Apple Watch


If that doesn't seem to help, try the remaining suggestions in the 'Get help' section of this support article, and let us know how it goes:


Earn Activity awards using your Apple Watch


Take care.




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1 reply
Question marked as Top-ranking reply

Mar 11, 2021 9:09 AM in response to Beingfaisal

Hi there Beingfaisal,


It looks like you're not seeing the Limited Edition awards you earned in the Activity app on your iPhone, but you're able to view them on your paired Apple Watch. We’re glad you’ve joined us in Apple Support Communities, and we’d be happy to provide some guidance.


To start, you'll want to be sure your Apple Watch and iPhone are both running the latest software versions, which are watchOS 7.3.2 and iOS 14.4.1. You can check the software version in Settings > General > About on both devices. Have a look at the links below to learn how to update:


Update your iPhone, iPad, or iPod touch

Update your Apple Watch


Next, we noticed from your screenshot that your iPhone isn't connected to Wi-Fi. If you connect to a reliable Wi-Fi network with good signal strength, are you able to view your Limited Edition awards in the Activity app? If not, have you tried accessing them in the Fitness app?


"You can also open the Fitness app on your iPhone, tap the Summary tab, then swipe up to see Awards at the bottom of the screen." Learn more here:


Track daily activity with Apple Watch


If that doesn't seem to help, try the remaining suggestions in the 'Get help' section of this support article, and let us know how it goes:


Earn Activity awards using your Apple Watch


Take care.




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Limited Edition Awards not showing on iPhone

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