We don’t have sufficient information to reset your security questions

How can i reset the security questions? Every time I go to the many links provided by the apple website I eventually get "Cannot reset security questions. We don’t have sufficient information to reset your security questions."

Very frustrating and infuriating.

iPhone 11, iOS 14

Posted on Mar 10, 2021 5:37 AM

Top-ranking reply

Niel

Community+ 2025

Level 10

741,137 points

Posted on Mar 10, 2021 6:57 AM

You need to contact Apple's Account Security team. To reach them, click here or here and pick a method; if you can't use any of those listed, choose one from this link.

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We don’t have sufficient information to reset your security questions

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