my iphones can not use with other country sim card

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Level 1

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my iphones can not use with other country sim card

I sent my iphone 6/6s to my niece to Thailand but the phones can not use with Thailand 's network Sim card , they were without any contract

Posted on Mar 10, 2021 8:09 AM

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Answer 1

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kb1951

Level 10

124,823 points

Mar 10, 2021 8:17 AM in response to patcharin240

That phone is carrier locked. You will need to contact the carrier to get it unlocked. Start here! https://support.apple.com/en-us/HT201328

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Answer 2

patcharin240 Author

Level 1

8 points

Mar 10, 2021 8:16 AM in response to kb1951

Sim not Support

the sim card that you currently have installed in this iPhone is from a carrier that is not supported under the activation policy that is currently assigned by the activation server. this is not a hardware issue with the Iphone.Please insert another sim card from a supported carrier or request that this iPhone be unlocked by your carrier. Please contact apple for more information

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Answer 3

kb1951

Level 10

124,823 points

Mar 10, 2021 8:11 AM in response to patcharin240

What is the exact error message that they get with their SIM card?

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my iphones can not use with other country sim card

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