"/System/Library/Extensions/PACESupport.kext"

Question

Level 1

22 points

"/System/Library/Extensions/PACESupport.kext"

After finally installing Snow Leopard today and updating to 10.6.4, I've been getting this error message appear sporadically:

System extension cannot be used.
The system extension "/System/Library/Extensions/PACESupport.kext" was installed improperly and cannot be used. Please try re-installing it, or contact the product's vendor for an update.

How can I fix this?

Thanks.

iMac 24" 3.06 GHz, Mac OS X (10.6.4), 4 GB

Posted on Jul 29, 2010 3:30 PM

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Answer 1

R C-R

Level 6

17,866 points

Jul 29, 2010 4:06 PM in response to soulartist

The extension is not an Apple-supplied one. It is an obsolete anti-piracy extension, suppled by Pace Anti-Piracy, Inc. & installed with a few applications such as older versions of Cubase. See Apple > Support > Discussions > Mac OS X v10.4 Tiger > Installation & Setup > PACESupport removal for more info about it & how to get rid of it.

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Answer 2

baltwo

Level 9

62,446 points

Jul 29, 2010 4:21 PM in response to soulartist

Start with a google search for PACESupport and peruse the results, one of which is http://discussions.apple.com/thread.jspa?messageID=7961457

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Answer 3

R C-R

Level 6

17,866 points

Jul 29, 2010 4:23 PM in response to soulartist

soulartist: just FYI the links in the two earlier replies are to the same Discussions topic.

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Answer 4

baltwo

Level 9

62,446 points

Jul 29, 2010 4:42 PM in response to R C-R

Ooops. Sorry I didn't see your response until you just posted—got waylaid while it sat on the screen before submitting. Thanks for clarifying.

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Answer 5

R C-R

Level 6

17,866 points

Jul 29, 2010 5:45 PM in response to baltwo

Nothing to be sorry about … Yours was probably the better form of the link anyway.

Message was edited by: R C-R

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Answer 6

soulartist Author

Level 1

22 points

Jul 29, 2010 5:53 PM in response to R C-R

Hi:

I ran this uninstaller from the link you provided:

https://www.ilok.com/extensions/macextsx.dmg

If this worked, I'll come back to mark this case answered.

Thanks to all who responded.

Eden

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