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how do i restart my iPad Pro 3rd generation, the slide to restart does not come on

I can't get my iPad to start. It was showing 99% charge, the slide up screen came on, but nothing would happen, now I can't get it to do anything.

iPad, iOS 9

Posted on Mar 10, 2021 10:24 AM

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Question marked as Best reply

Posted on Mar 10, 2021 10:26 AM

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

2 replies
Question marked as Best reply

Mar 10, 2021 10:26 AM in response to Tim Sherman1

If iPad isn’t responding, do one of the following:


  • On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
  • On other iPad models: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.




Note: If iPad still doesn’t turn on, or if it gets stuck during start up, see the Apple Support article If your iPhone, iPad, or iPod touch won’t turn on or is frozen.

how do i restart my iPad Pro 3rd generation, the slide to restart does not come on

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