You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Downloading apps from the App Store.

Hello! I have an iPhone 11 and TONS of other apple devices such as iPads, Apple watches, router extenders, and macs. Below is what happens when I try to download an app. OK never mind it is not letting me attach the file. Or gas motor whenever I try it it says there was a problem with billing with the previous purchase and when I tried to enter my credit card it enters but then it does not even appear on my account it is still not let me purchase please help with this.

iPhone 11

Posted on Mar 10, 2021 4:55 PM

Reply

Top-ranking reply

Level 10

120,776 points

Posted on Mar 10, 2021 5:00 PM

Ask for assistant => Get Support

View in context

Similar questions

5 replies

Top-ranking reply

Level 10

120,776 points

Mar 10, 2021 5:00 PM in response to SunsetNeedsSeed

Ask for assistant => Get Support

Reply

Level 4

3,338 points

Mar 10, 2021 5:01 PM in response to SunsetNeedsSeed

I have seen this issue with users on here. Do you currently have a credit card already in payment section?

Reply

Mar 17, 2021 3:30 PM in response to gntlmnking

Yes. Square card. I have replaced my card once and it still hasent worked

Reply

Mar 17, 2021 3:31 PM in response to SunsetNeedsSeed

Oop. I’m not sure why it says gas motor

Reply

Level 4

3,338 points

Mar 17, 2021 3:46 PM in response to SunsetNeedsSeed

Did you follow that link ckuan sent you? If you haven’t yet, please do so.

if that doesn’t help, I’ll suggest you remove all payment cards, and renter them.

Reply

Downloading apps from the App Store.

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up