Hacked by someone in Hong Kong?
Has this happened to anyone else? They changed my region to Hong Kong and I cannot change back to USA because of a refund or remaining balance... Any way to avoid this and get it changed?
Windows, Windows 10
Question marked as
Robinson4 Said:
"Hacked by someone in Hong Kong?: Has this happened to anyone else? They changed my region to Hong Kong and I cannot change back to USA because of a refund or remaining balance... Any way to avoid this and get it changed?"
-------
Four Thoughts:
A. Start Here: Request a Refund for Apps or Content that you Bought from Apple - Apple Support
B. For Financial Assistance, Contact Apple Store Support:
You need to contact Apple Support Directly. This is a User-to-User forum. We are all volunteers. So, as you may suspect, no one here has access to that information, nor can they determine the reason why it did not go through — and that is a good thing, BTW. That’s why for Financial Assistance, you need to contact Apple Support. They’ll see what’s going on and will run you through the fix.
Apple Contact Info:
- Contact Us - Choose Locations
- U.A.S. (800) MY-APPLE
- Proceed from there, as necessary
C. Why the Wait:
Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)
And....
D. Modify Your Credentials— ASAP:
Someone is Trying to Get in. As to who it is, there is no way of telling. So, immediately considering to perform the following is best at this point:
- Modify: your login credentials (using both a New eMail and a New Password) for Apple and each and all sites
- Associate: a different method of payment to your account
- Enable: Two-Factor Authentication for Apple ID PayPal and for all other accounts that have such an applicable option