my sidecar no longer works

Sidecar used to work from my mbp to my iPad Pro. However it no longer works.

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi, Cell

Posted on Mar 11, 2021 5:53 AM

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3 replies

Mar 14, 2021 6:45 AM in response to jaybre007

jaybre007,


Thanks so much for answering those questions.


Just to confirm, it sounds like both devices are already signed into the same Apple ID account at this time, is that right?


If you connect your iPad to your Mac via USB, are you able to use Sidecar that way? "You can use Sidecar wirelessly, but to keep your iPad charged during use, connect it directly to your Mac with the USB charge cable that came with your iPad."


Since it sounds like the issue began after updating, would you mind confirming which software versions your devices are running at this time?


Here's how to confirm the exact software version for your iPad: Find the software version on your iPhone, iPad, or iPod


Here how to view the macOS version number: Find out which macOS your Mac is using


Thanks!

Mar 12, 2021 3:03 PM in response to jaybre007

Hello jaybre007,


We understand that you're running into an issue using Sidecar with your MacBook Pro and your iPad Pro, and we want to help.


Can you let us know more about what happens when you try to use Sidecar? For example, do you receive any errors? If so, what does the error say?


In case you haven't seen it already, this page has some great information on using Sidecar: Use your iPad as a second display for your Mac with Sidecar


Please be sure to check out the "Additional requirements" part of the above page for some additional information as well.


Take care!


Mar 13, 2021 7:22 AM in response to Brittany1416

I do not receive any errors. I can go to settings and see where I should be able to enable sidecar but under "connect to" there are no options to select. I did not sign out and sign in using my Apple ID as I was unsure if I would create a new problem after a prompt told me I may lose some information. I will say this, I am not sure which update it was but I was able to use both devices as advertised and I was able to do so from the top bar on the MBP and had no issues and now I cannot.

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my sidecar no longer works

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