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User profile for user: appletvnetflix
appletvnetflix Author
User level: Level 1
8 points

A brand new apple TV HD will not load netflix. Spent 40 minutes with Netflix CS with not solution. all other apps load successfully.

A brand new apple TV HD will not load netflix. Spent 40 minutes with Netflix CS with not solution. all other apps load successfully.

Posted on Mar 11, 2021 12:42 PM

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User profile for user: Urquhart1244
Urquhart1244
Community+ 2024
User level: Level 10
142,818 points

Posted on Mar 11, 2021 5:26 PM

Please verify if a newer version of the system software (tvOS) is available, i.e. newer than what was installed in the factory. How to update your Apple TV - Apple Support


The current version is tvOS 14.4.

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A brand new apple TV HD will not load netflix. Spent 40 minutes with Netflix CS with not solution. all other apps load successfully.

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