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Air pods lose connection

Hi! I have some concerns with my airpods. They currently disconnect and sometimes have scratchy sound. Sometimes only one airpod will connect and it takes awhile to get them both connected together. I have apple care for them and ive had them for about a year now.

Posted on Mar 11, 2021 12:18 PM

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Posted on Mar 11, 2021 12:39 PM

I suggest starting by reviewing the following support articles:


If that doesn't help, then I would suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.

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Question marked as Best reply

Mar 11, 2021 12:39 PM in response to danikalouche

I suggest starting by reviewing the following support articles:


If that doesn't help, then I would suggest that you make a Genius Bar appointment at your local Apple Store or Apple Authorized Service Provider to have them take a look and provide you with your options.

Air pods lose connection

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