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Level 1

4 points

my iphone 7 is stuck on the apple logo..

what do you do if neither holding the buttons nor connecting it to itunes on the computer works?

iPhone 7

Posted on Mar 11, 2021 5:09 PM

Top-ranking reply

Level 10

418,681 points

Posted on Mar 11, 2021 6:03 PM

Try things in these links:

If your [iOS 13 or higher] iPhone is stuck on the Apple logo - https://support.apple.com/HT210616

If your iOS device restarts or displays the Apple logo or a spinning gear unexpectedly - https://support.apple.com/HT203899

If your iPhone, iPad, or iPod touch won't turn on or is frozen - https://support.apple.com/HT201412

If they do not work then follow the advice at the end of the links about contacting Apple.

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