Gift Card Issue

my balance isn’t being redeemed on apple music. As I try to, it takes me over to iTunes and ask to re-redeem it as you can see ^^

Posted on Mar 12, 2021 12:39 AM

Top-ranking reply

ed2345

Level 9

63,578 points

Posted on Mar 12, 2021 5:10 AM

Valley Dawg,

Try the steps in here: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

View in context

Similar questions

iTunes is not charging my gift card that I redeemed I bought an apple gift card and redeemed it. I bought an album. It still has 10 dollars left on it that I was going to use to purchase other music. When I pressed to purchase, it refused to use the balance on my gift card, even though this is the payment type at the top of my list. I’m stuck on what to do.
198 1
iTunes gift card not loading I had 52 cents on my iTunes account and tried redeeming a $15 iTunes gift card. I used the camera option to redeem it and it was accepted. When I clicked done and checked my account balance it still said I only had 52 cents on my account. I closed out the app and opened it again to see if it just needed to be reloaded. It still said 52 cents was only in my account balance. I then tried redeeming the card again but when I tried it said the card had already been redeemed. Does anyone know what I can do to get the $15 on my account? I just wanted to use it to pay for my Apple Music subscription.
230 1
gift card wont redeem I bought a card you can put however much you want onto it, I put 10 on for my monthly apple music and it won't redeem on the music app on my phone and when I try to on my computer it says it can't be redeemed at this time??
523 3

1 reply

Top-ranking reply

ed2345

Level 9

63,578 points

Mar 12, 2021 5:10 AM in response to ValleyDawg808

Valley Dawg,

Try the steps in here: If you can't redeem your Apple Gift Card or App Store & iTunes Gift Card - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Gift Card Issue

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up