Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Big Sur 11.2.3 update

Big Sur 11.2.3 update won't install. It goes through download to restart but then fails to install. Any suggestions? I've got a 2020 MacBook Air.

MacBook Air 13″, macOS 11.2

Posted on Mar 12, 2021 4:03 AM

Reply
Question marked as Best reply

Posted on Mar 12, 2021 7:39 AM

Shutdown via the Power Button / Touch ID Button. Disconnect all external drives and connect to charger. Restart and Immediately hold the - Shift - key. This is Safe Mode and will do a Repair Disk, clear cache files and only load Apple Software and Fonts. It is going to load slowly - Norma. This process may or may not allow the Installer to finish and present the Setup Assist.

1 reply
Question marked as Best reply

Mar 12, 2021 7:39 AM in response to petsmom

Shutdown via the Power Button / Touch ID Button. Disconnect all external drives and connect to charger. Restart and Immediately hold the - Shift - key. This is Safe Mode and will do a Repair Disk, clear cache files and only load Apple Software and Fonts. It is going to load slowly - Norma. This process may or may not allow the Installer to finish and present the Setup Assist.

Big Sur 11.2.3 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.