My Apple Watch SE is not receiving group chat messages

I have looked this up, and I can't find a solution. I can not believe that I bought this for $400 and it can't do this.

Apple Watch

Posted on Mar 12, 2021 7:33 AM

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Question marked as Top-ranking reply

Posted on Mar 14, 2021 6:46 AM

Hi there OwenAnkeny,


From what we can tell, you're not receiving group messages on your Apple Watch. We're glad you've joined us in Apple Support Communities, and we can provide some guidance. 


To start, is this happening with group SMS text messages or with iMessages? "Group SMS messages don’t support multimedia attachments, like photos or videos. All responses in a Group SMS are sent as individual text messages and the recipients can’t see the other responses from the group." Have a look at this link to learn about the different types of group messages:


Send a group text message on your iPhone, iPad, or iPod touch


Next, "Make sure that your Apple Watch can connect to your iPhone, cellular, or Wi-Fi. To send and receive SMS/MMS from cellular models of Apple Watch, your paired iPhone must be powered on and connected to Wi-Fi or cellular, but your iPhone doesn’t need to be nearby." Follow the suggestions in this link to be sure your Apple Watch is set up to send and receive messages correctly:


If you can’t send or receive messages on your Apple Watch


Find out more about using Messages on your Apple Watch here:


Send messages from Apple Watch


If the information we've provided doesn't seem to be relevant or helpful, please respond with a detailed description of what 's happening with group messaging on your Apple Watch. We'll take a closer look from there.


Cheers.

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1 reply
Question marked as Top-ranking reply

Mar 14, 2021 6:46 AM in response to OwenAnkeny

Hi there OwenAnkeny,


From what we can tell, you're not receiving group messages on your Apple Watch. We're glad you've joined us in Apple Support Communities, and we can provide some guidance. 


To start, is this happening with group SMS text messages or with iMessages? "Group SMS messages don’t support multimedia attachments, like photos or videos. All responses in a Group SMS are sent as individual text messages and the recipients can’t see the other responses from the group." Have a look at this link to learn about the different types of group messages:


Send a group text message on your iPhone, iPad, or iPod touch


Next, "Make sure that your Apple Watch can connect to your iPhone, cellular, or Wi-Fi. To send and receive SMS/MMS from cellular models of Apple Watch, your paired iPhone must be powered on and connected to Wi-Fi or cellular, but your iPhone doesn’t need to be nearby." Follow the suggestions in this link to be sure your Apple Watch is set up to send and receive messages correctly:


If you can’t send or receive messages on your Apple Watch


Find out more about using Messages on your Apple Watch here:


Send messages from Apple Watch


If the information we've provided doesn't seem to be relevant or helpful, please respond with a detailed description of what 's happening with group messaging on your Apple Watch. We'll take a closer look from there.


Cheers.

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My Apple Watch SE is not receiving group chat messages

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