Want to highlight a helpful answer? Upvote!

Did someone help you, or did an answer or User Tip resolve your issue? Upvote by selecting the upvote arrow. Your feedback helps others! Learn more about when to upvote >

Newsroom Update

Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

My iPhone 11 pro

My iPhone 11 pro touch screen is unresponsive and I cannot restart/ shut down, etc.

Help?

iPhone 11, iOS 14

Posted on Mar 12, 2021 12:14 PM

Reply
Question marked as Best reply

Posted on Mar 12, 2021 12:35 PM

Try this. It is called a forced restart.


Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

1 reply

My iPhone 11 pro

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.