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My iPhone 11 pro

My iPhone 11 pro touch screen is unresponsive and I cannot restart/ shut down, etc.

Help?

iPhone 11, iOS 14

Posted on Mar 12, 2021 12:14 PM

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Best reply

Demo

Level 10

166,513 points

Posted on Mar 12, 2021 12:35 PM

Try this. It is called a forced restart.

Press and quickly release the Volume Up button. Press and quickly release the Volume Down button. Then press and hold the Side button until you see the Apple logo.

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My iPhone 11 pro

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