Why is people on my block list still able to contact me

Why is somebody on my block list still able to text me or contact me in anyway

iPhone 8 Plus, iOS 14

Posted on Mar 12, 2021 2:06 PM

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Question marked as Top-ranking reply

Posted on Mar 14, 2021 12:29 PM

Hello toniqua128,


Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues with blocking calls on your iPhone. We are happy to help provide some guidance.


To start, we want to make sure that the numbers that are contacting you are still on your block list. Take a look at the steps listed in the article below to check or add numbers to your block list, making sure that the numbers are entered correctly and blocked for Messages and Phone calls:


Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch


If the numbers are correctly blocked but still coming through, we would then want to check to make sure that your iPhone is up to date with the most recent iOS version available for it. You can check for updates by going to Settings > General > Software Update. We also want to check to see if there are any carrier updates available by going to Settings > General > About:


Update your iPhone, iPad, or iPod touch

Update your carrier settings on your iPhone or iPad


We hope this information helps.


Best Regards.

1 reply
Question marked as Top-ranking reply

Mar 14, 2021 12:29 PM in response to toniqua128

Hello toniqua128,


Thanks for reaching out to the Apple Support Communities. We understand you are experiencing some issues with blocking calls on your iPhone. We are happy to help provide some guidance.


To start, we want to make sure that the numbers that are contacting you are still on your block list. Take a look at the steps listed in the article below to check or add numbers to your block list, making sure that the numbers are entered correctly and blocked for Messages and Phone calls:


Block phone numbers, contacts, and emails on your iPhone, iPad, or iPod touch


If the numbers are correctly blocked but still coming through, we would then want to check to make sure that your iPhone is up to date with the most recent iOS version available for it. You can check for updates by going to Settings > General > Software Update. We also want to check to see if there are any carrier updates available by going to Settings > General > About:


Update your iPhone, iPad, or iPod touch

Update your carrier settings on your iPhone or iPad


We hope this information helps.


Best Regards.

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Why is people on my block list still able to contact me

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