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Okay0910 Author

Level 1

4 points

Installing apps

when I try to install a free app it says my payment method was declined and won’t let me install the app or remove my card from the account.

iPhone XS Max, iOS 14

Posted on Mar 12, 2021 9:18 PM

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Level 10

684,237 points

Posted on Mar 13, 2021 9:25 AM

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.

Possible fixes. Fix ‘Your Payment Method Was Declined’ Error In App Store

Payment method declined in iTunes or the App Store

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Best reply

Level 10

684,237 points

Mar 13, 2021 9:25 AM in response to Okay0910

See the Apple Support article(s) below. Link to contact Apple Support in the article.

Apple ID payment information - If your payment method is declined, or you have a billing issue with a previous purchase in the iTunes Store.

Possible fixes. Fix ‘Your Payment Method Was Declined’ Error In App Store

Payment method declined in iTunes or the App Store

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Installing apps

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