My HomePod is stuck configuring... for hours, hours and nothing...
I tried all the possibilities that were described.
Hard reset, removal from account, connection to a new network (WiFi or HotSpot) on another device (another iPhone)
and still nothing.
Can someone help me?
I repeated all the steps many times and each time it ends the same - it configuring...
HomePod, 14
That is an unfortunate position to be in. HomePod is only supported in the countries where it has been officially released. Did you try completely deleting the Home through the Home app before attempting a reset once more? You might also forget your network so that is fresh too, HomePod may work best on non-mesh networks, with only a single SSID known to your iPhone.
tt2
Do you know what firmware it has? Is the new home associated with the same Apple ID? It might be that you new to back to a ground state where nothing is configured or remembered. I had to do this to get a HomeKit lamp working after months of failed attempts to add it back to my Home. Nuke everything and wait at least 30 minutes before trying to rebuild so there is nothing left of the old settings to sync back through iCloud Keychain.
tt2
I did it on another device with a different Apple ID nad another WiFi
Did you try the last step there?
Still need help?
If you still can't set up HomePod, contact Apple Support.
tt2
I did not remove. But I tried to create a new Home on another iPhone after resetting my HP. And it doesn't work either. A new network (not MESH) a completely different device (Another iPhone) and the same ends…
connects, music is playing, but in the Home application the message is configuring… :(
Apple don't have any support for that. You'd have to use a friend. And then there is the whole issue of demonstrating eligibility for service which may be limited to the original purchaser with proof of purchase.
tt2
It didn’t help me :(
Yes I tried but it did not help. Thank you. I need to contact support, but in my country they don't support it. So I have to seek global support
Then I'm afraid I'm out of ideas. 😕
Perhaps your remaining hope is that it will be able to update to 14.5 when that comes out.
tt2
Thanks. Do you know it is possible to send HP with warranty to another country where it is supported? Is it possible to ship from another country
I thought the warranty was based on the serial number and not the proof of purchase ?
You would hope, but things don't always work out like that.
tt2
strange because I can buy second-hand from someone and I don't need to have proof of purchase from them. And the device is guaranteed.
thanks a lot
HomePod stuck configuring
