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Credit balance

Hi! I need to change the region of my Apple ID. When I bought my first IPhone, it was impossible to create an Ukrainian Apple ID. That’s why I had to create an American Apple ID. Now I want to change the region, but I have a balance in my Apple ID account, with the amount of 15$. And it’s impossible to change the region when you have this balance. Can you remove that balance please?

iPhone X, iOS 14

Posted on Mar 13, 2021 8:55 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 13, 2021 9:27 AM

From:

Change your Apple ID country or region - Apple Support


Spend the credit so that you have less than the cost of any single item.

If you have an active payment method on file you can use you can spend more than 15$ and the store credit will be gone,


If you can't or don't want to, you can contact apple to remove the remaining credit.


Contact Apple Support


If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.


Good luck!

1 reply
Question marked as Top-ranking reply

Mar 13, 2021 9:27 AM in response to MarkCirkin

From:

Change your Apple ID country or region - Apple Support


Spend the credit so that you have less than the cost of any single item.

If you have an active payment method on file you can use you can spend more than 15$ and the store credit will be gone,


If you can't or don't want to, you can contact apple to remove the remaining credit.


Contact Apple Support


If you can't complete any of the steps, can't change your country or region, or you have less store credit than the cost of a single item, contact Apple Support.


Good luck!

Credit balance

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