You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
I pad won’t turn on and won’t do anything at all when plugged in to multiple different chargers. It’s not that old and worked perfectly the week before. It’s just a dead black screen. I did try to charge it for 24 hours but still nothing, however it was slightly warm after the charge.
iPad, iPadOS 14
Yeah,
That is a 2018, 6th gen, 9.7 inch screen iPad.
It is not very old to have a battery problem, but rechargeable, Lithium-ion batteries can prematurely fail with no real reason.
You need to search online to locate and call contact your nearest, “local” Apple Store location to try/attempt to make an appointment to get your 6th gen iPad diagnosed and possible options presented to you.
OR, failing that,
Contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.
Use the Device Performance and Connectivity support categories.
OR
by installing and using the Apple Support app found in the iOS App Store.
Tap the iOS App Store link below.
https://apps.apple.com/us/app/apple-support/id1130498044
Best of Luck to You!
What year and model iPad do you have/own?
The “A” model number can be found on aluminium back of your iPad in small print right under the larger bold print “iPad”.
It is possible that the battery has failed in that iPad.
It says A1954 on the back?
Thank you so much
Ipad dead?
