Hi,
I was trying to install Adobe Acrobat reader in Macbook pro and installer got stuck with a message 'Running Package scripts'. its been more than a day. It is also not allowing to quit, restart or shutdown. Appreciate anyone's response on this
Hello, Sahabode1233!
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with installing Adobe on your Mac and the installer being frozen. Please try the steps here If an app freezes or quits unexpectedly on Mac and try to force the app closed.
Once that is complete, shut down your Mac by following these steps to Log out, sleep, restart, and shut down Mac.
Next, we recommend taking a look at this article with steps to follow for How to use safe mode on your Mac. This will perform checks and stop certain software from starting up automatically. Once you are in safe mode, test to see if you have the same issue.
Let us know the results and have a terrific day!
Hello, Sahabode1233!
Thanks for reaching out to the Apple Support Communities! It sounds like you have an issue with installing Adobe on your Mac and the installer being frozen. Please try the steps here If an app freezes or quits unexpectedly on Mac and try to force the app closed.
Once that is complete, shut down your Mac by following these steps to Log out, sleep, restart, and shut down Mac.
Next, we recommend taking a look at this article with steps to follow for How to use safe mode on your Mac. This will perform checks and stop certain software from starting up automatically. Once you are in safe mode, test to see if you have the same issue.
Let us know the results and have a terrific day!
Installer is frozen
