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I have had nothing but issues with this iPhone 12. Hi do you not receive text message alerts on my phone my iPad or my Apple Watch I’ll go in and I guess 25 to 30 text messages that are there. What is the issue?
iPhone 12, iOS 14
Hi Tiredof12,
Thanks for participating in the Apple Support Community. It sounds like you aren't getting notifications on your iPhone.
You'll want to confirm that you're running the latest iOS version. If not, then Update your iPhone, iPad, or iPod touch. Updates resolve issues both big and small.
If you're up-to-date on your iOS version, next check that your apps are also up-to-date by using How to manually update apps on your Apple device. Oftentimes when the iOS version gets updates so app developers.
If both of those are updated, let's make sure Banners are enabled among other things. In the section 'If you don't see notifications for a specific app' in Use notifications on your iPhone, iPad, and iPod touch.
If the issue remains after those steps, let us know if you're signed in to your Apple ID, the exact names of the apps that this is happening with, what steps from above you had a chance to check.
We hope that helps with your question and take care!
Hi Tiredof12,
Thanks for participating in the Apple Support Community. It sounds like you aren't getting notifications on your iPhone.
You'll want to confirm that you're running the latest iOS version. If not, then Update your iPhone, iPad, or iPod touch. Updates resolve issues both big and small.
If you're up-to-date on your iOS version, next check that your apps are also up-to-date by using How to manually update apps on your Apple device. Oftentimes when the iOS version gets updates so app developers.
If both of those are updated, let's make sure Banners are enabled among other things. In the section 'If you don't see notifications for a specific app' in Use notifications on your iPhone, iPad, and iPod touch.
If the issue remains after those steps, let us know if you're signed in to your Apple ID, the exact names of the apps that this is happening with, what steps from above you had a chance to check.
We hope that helps with your question and take care!
Hi Tiredof12,
To follow apps what are the precise names of the apps this is happening with? We ask because every user can install different apps.
Do you have a VPN enabled in Settings? If so, please disable it and check for this ongoing issue. We ask because a VPN can potentially cause issues with Wi-Fi connectivity.
Best!
Hi there,
Do you have Do Not Disturb enabled in Settings? Does this behavior occur at a certain time of day? We ask because DND can sometimes get turned on and then Notifications won't come through.
Are the time and date correct? Is it set to “Set Automatically” in Settings > General > Date & Time? Incorrect Date & Time settings for Notifications can affect how Notifications are delivered.
If you continue to experience issues after following the steps and suggestions above, please contact Apple Support for additional assistance: Get Support.
Cheers!
I love that you all are asking me these simple questions. I do not have DND on and before you ask again yes the volume is up. This is a huge problem affecting thousands perhaps for research and see how many people have reported this same thing.
This all has been done and has NOT corrected the problem
Text messages
No vpn is not enabled
iPhone 12 not receiving text message alerts
