imessage not loading all messages

When trying through scroll on old imessages, i’ll look up what i’m trying to find and then start scrolling through them but eventually it stops and refuses to load earlier messages. Is there anyway to fix this?

iPhone 11 Pro, iOS 14

Posted on Mar 14, 2021 11:32 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 16, 2021 9:20 AM

Hello amrubal,


Thanks for reaching out using Apple Support Communities!


We understand you're trying to view your old messages but they don't seem to be loading all the way. We can help you look into what might be causing this.

Does this happen with all threads, or only certain ones?

Do you have plenty of available iPhone storage space on your device?


Are you using iCloud to store your messages? Let's verify your settings with these steps: Use Messages in iCloud

We can also make sure your connection is working as expected and that you're using the latest iOS version: Update your iPhone, iPad, or iPod touch


Cheers!


1 reply
Question marked as Top-ranking reply

Mar 16, 2021 9:20 AM in response to amrubal

Hello amrubal,


Thanks for reaching out using Apple Support Communities!


We understand you're trying to view your old messages but they don't seem to be loading all the way. We can help you look into what might be causing this.

Does this happen with all threads, or only certain ones?

Do you have plenty of available iPhone storage space on your device?


Are you using iCloud to store your messages? Let's verify your settings with these steps: Use Messages in iCloud

We can also make sure your connection is working as expected and that you're using the latest iOS version: Update your iPhone, iPad, or iPod touch


Cheers!


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imessage not loading all messages

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