Apple apps such as TV and Quicktime won't stream home videos

Since iOS 14 and macOS 10.15.3 (macOS I am not sure which version this started), I am not able to stream any home videos from my Macs and all iOS devices using Airplay. They always come back with some sort of format error. But they all used to work before, with the same TVs and AppleTVs. The only Apple app that still works is Photos, but importing a large video in Photos every time I need to stream to a TV isn't a solution. I called Apple support, been on the phone with them for hours still nothing. Apple refused to acknowledge the problem.

Posted on Mar 14, 2021 11:59 AM

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8 replies

Mar 15, 2021 12:23 PM in response to Macbrush

I’ve tested AirPlay streaming to an Apple TV 4K box with tvOS 14.4, with an iMac with macOS 10.12.6, a MacBook Pro with macOS 11.2.3, an iPhone 12 Mini with iOS 14.4.1, and an iPad Air with iPadOS 14.4.1, and several earlier OS versions in the past.

I’ve used the above test file yesterday and at various times previously, as well as other clips with various properties (and variations) from my folder with test clips.

I’ve tested with the TV app, QuickTime Player, Safari, even the iTunes application [basic AirPlay] and other media players [Mac screen mirroring], and also clips in the Photos app (iOS/iPadOS) (recorded and/or where they end up through AirDrop).


It seems one can’t load Home Sharing content on an iOS device and then AirPlay that to a TV. It seems it has to be direct from source to destination. Otherwise I would get the mentioned format error as well.

Mar 14, 2021 1:49 PM in response to Macbrush

Unfortunately, I can’t replicate your issue with my setup. AirPlay works fine for my files and devices. Hard to tell what you do differently, going by your description.


Please review these documents for clues.

Use AirPlay to stream video or mirror your device’s screen - Apple Support

If AirPlay or screen mirroring isn’t working on your device - Apple Support


If the issue is specific to files that you tried, then there should be other files that work fine.

Try AirPlaying this file: https://we.tl/t-tKoZx7wpUe

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Apple apps such as TV and Quicktime won't stream home videos

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