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Cannot Reset Security Questions We don’t have sufficient information to reset your security questions. ????? not reset question

Cannot Reset Security Questions

We don’t have sufficient information to reset your security questions.


iPhone XS Max, iOS 14

Posted on Mar 14, 2021 1:06 PM

Reply
4 replies

Mar 14, 2021 6:48 PM in response to Emad1998

Contact Apple ID Support for assistance.  See the Apple Support articles below for contact information.  


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.   (Link doesn’t always load)  


Get Support          Work through the screens to get a chat option. You may have to pick a slightly different problem.


Apple Support schedule phone call


https://twitter.com/AppleSupport.          People have posted it may take an hour or more to get a response.


From the Apple Support article below. 


Without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account. These policies are audited and reviewed on a regular basis.


Security and your Apple ID - Apple Support.      


Based on multiple posts I have read, they will not help you recover the answers to your security questions.



Cannot Reset Security Questions We don’t have sufficient information to reset your security questions. ????? not reset question

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