Notes Crashing

My notes will open for a second or two and then my phone takes my back to my home screen. I have tried unloading the app, resetting network settings, hard shut off and nothing has solved it. I have over 400 notes and they are saved on my phone, not my iCloud. Please help!!!!

iPhone 11 Pro, iOS 14

Posted on Mar 14, 2021 7:09 PM

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3 replies

Mar 16, 2021 10:45 AM in response to Firefighter-wife66

Hello there Firefighter-wife66,



We can see you're trying to get to your important notes, but your Notes app keeps closing. Let's try some steps to help resolve the issue, or get you pointed in the right direction. 


To get started, let's be sure to create a backup of your iPhone: Back up iPhone Since you mentioned you only save your notes locally to your iPhone, this ensures that your notes will still be safely saved away or gives us a backup if we need to restore from the backup.


Next, let's check for any available updates as well: Update your iPhone, iPad, or iPod touch That ensures you have the latest version of the Notes app, along with the newest software patches and fixes.



We hope this helps!


Take care.





Mar 18, 2021 2:23 PM in response to Firefighter-wife66

Hello Firefighter-wife66,



If your Notes app is still crashing after all those steps, then you may be able to try enabling iCloud Notes syncing by going to Settings > [your name] > iCloud, then turn on Notes. With any luck, your notes will sync in the background to iCloud so you can see them on another device or by going to the iCloud website using a computer.


However, if those steps do not work, then the notes may not be recoverable sorry to say.



Take care.

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Notes Crashing

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