product’s purchase date.

I bought my Mac Pro from store https://icity.ge ( commercial in Georgia city ) in march 25th, 2020 .



But, when i access checkcoverage.apple.com page to check guarantee, i have received a notification "Please validate your product’s purchase date.".

After that, i login my apple id and choose march 25th, 2020 for validate purchase date. Again, apple notice "We’re sorry, but we are unable to complete your request at this time. Please try again later."






how to i can active guarantee for my Macbook pro ?

MacBook Pro 15″, macOS 11.2

Posted on Mar 15, 2021 6:07 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2021 6:20 AM

tokrinee wrote:

I bought my Mac Pro from store https://icity.ge ( commercial in Georgia city ) in march 25th, 2020 .


But, when i access checkcoverage.apple.com page to check guarantee, i have received a notification "Please validate your product’s purchase date.".
After that, i login my apple id and choose march 25th, 2020 for validate purchase date. Again, apple notice "We’re sorry, but we are unable to complete your request at this time. Please try again later."

how to i can active guarantee for my Macbook pro ?





Correct the purchase date or expiration date for your ...

https://support.apple.com/en-lamr/HT202696


Update your proof of purchase

Contact Apple Support to update your Apple device information.

https://support.apple.com/enech specs-us/HT202703



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




1 reply
Question marked as Top-ranking reply

Mar 15, 2021 6:20 AM in response to tokrinee

tokrinee wrote:

I bought my Mac Pro from store https://icity.ge ( commercial in Georgia city ) in march 25th, 2020 .


But, when i access checkcoverage.apple.com page to check guarantee, i have received a notification "Please validate your product’s purchase date.".
After that, i login my apple id and choose march 25th, 2020 for validate purchase date. Again, apple notice "We’re sorry, but we are unable to complete your request at this time. Please try again later."

how to i can active guarantee for my Macbook pro ?





Correct the purchase date or expiration date for your ...

https://support.apple.com/en-lamr/HT202696


Update your proof of purchase

Contact Apple Support to update your Apple device information.

https://support.apple.com/enech specs-us/HT202703



Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232




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product’s purchase date.

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