Having trouble replying/sending email on my ipad
Have tried deleting virgin account and resetting etc
All settings look ok in mail settings , receiving mail ok,
Problem comes when trying to replying to or sending email
I have Blueyonder email address
If you are getting the username password error, you are going to have to speak to your email provider for help. If deleting the account and adding back is not helping, then the provider is going to have to look at it. Do you have more than one email account on the iPad? If you look at your mail accounts, do you have more than one SMTP server?
What happens when you try to send an email? Are you seeing an error message. You state that you try deleing the account, what happens when you add it back? Are you seeing that all settings have Verified? Have you contacted your email provider for assistance with their account to verify settings?
If setting-up the email account manually, or checking your email settings, perhaps this will help:
i get a dialogue box stating ;
Cannot Send Mail. The Username or Password for xxxxxx@blueyonder.co.uk ...
then the option to select OK or go to Settings.
Ive tried both.
Ive deleted the account and entered the information back with the same result. Incoming mail OK
Ive searched Virgin’s website and found nothing which resolves the situation.
Just the one account. Dreading ringing them. Last time I needed to speak about an issue, I was waiting 62 minutes to be connected to someone!
Try the information that LotusPilot has provided first then. If that does not help, then you are going to have to contact them to determine what the problem is.
Trouble replying/sending email on my ipad
