error code 4000

my brand new 8th generation ipad will not down load the update - error code 4000


anyone know what is goin wrong?

iPad

Posted on Mar 15, 2021 10:39 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 15, 2021 10:57 AM

Error code 4000 is a bug in iTunes.


  • Temporarily disable your phone’s passcode before updating. When you do this, you lose all content and cards in Apple Wallet so you will have to add them back again.

or

  • Downgrade iTunes to version 12.8 on your PC

or

  • Update over the air by going to Settings/General/Software Update



3 replies
Question marked as Top-ranking reply

Mar 15, 2021 10:57 AM in response to tylman

Error code 4000 is a bug in iTunes.


  • Temporarily disable your phone’s passcode before updating. When you do this, you lose all content and cards in Apple Wallet so you will have to add them back again.

or

  • Downgrade iTunes to version 12.8 on your PC

or

  • Update over the air by going to Settings/General/Software Update



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

error code 4000

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.