Cannot unlock my childs account

Hello

Recently I changed the email used as my Apple ID.

I then found out that the family sharing account of my son is locked for security reasons.

When trying to unlock it, the unlock link is sent to the old email I used, which I cannot access anymore.

Any ideas?

Thanks in advance,

Posted on Mar 15, 2021 11:37 AM

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1 reply

Eric Root

Level 10

685,251 points

Mar 15, 2021 1:49 PM in response to sverrirthor

If you have changed your ID or password, have you followed the steps in this article?

What to do after you change your Apple ID or password - Apple Support.

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Cannot unlock my childs account

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