TurboTax Premier cd disc from Cosco loaded into iMac 27" 5k opened and will start new return BUT does not populate any data from 2019 Turbotax did in previous years.
Turbotax support was unable to resolve the problem other than say it was common this year with both Apple and Microsoft.
I am running MacOS Big Sur updated last week.
Any suggestions, please.
Thanks.
iMac 27″ 5K, 11.2
I downloaded TT 2020 from Intuit's site and it picked up the personal data from the last years file.
Give this a try:
1 - boot into Safe Mode by booting with the Shift key held down.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
2 - launch TT 2020 and under the File menu select New Return.
3 - see if TT will pickup the personal data from you last year's TT file.
4 - reboot normally and check again.
I downloaded TT 2020 from Intuit's site and it picked up the personal data from the last years file.
Give this a try:
1 - boot into Safe Mode by booting with the Shift key held down.
NOTE: Safe Mode boot can take up to 10 minutes as it's doing the following;
• Verifies your startup disk and attempts to repair directory issues, if needed
• Loads only required kernel extensions (prevents 3rd party kernel/extensions from loading)
• Prevents Startup Items and Login Items from opening automatically
• Disables user-installed fonts
• Deletes font caches, kernel cache, and other system cache files
2 - launch TT 2020 and under the File menu select New Return.
3 - see if TT will pickup the personal data from you last year's TT file.
4 - reboot normally and check again.
You don't want the PDF, you want the file with a .tax2019 extension.
Thanks Keith.
Uh oh, looks like there is no .tax 2019 anywhere on my computer as searched. Must have been deleted somehow.
Is there any way to input pdf of 2019 return to TT2020 or salvage it somewhere?
Mine were saved as myname 19.tax2019 in the documents folder.
This says windows, but it might work on Mac, too.
Thanks for the help. Unfortunately it did not work.
I downloaded TT 2020 disc from Costco. Last year's tax info is in pdf files and does not transfer.
No problems last year with TT 2019 also from Costco.
Any ideas?
Turbo tax
