iPhone XS keeps crashing

My phone keeps crashing and restarting. There are issues with the apps as well. I will try to open one, it will look like it's thinking, and then just goes back to the home screen. This is happening with multiple apps not just one. Other times I'll be using an app and it will suddenly quit- sometimes going back to the home screen and other times crashing the whole phone. Today, I got a spinning circle of death and I had to force a restart. I've tried closing the apps and reopening, restarting, and updating software. It's happening so often that it is EXTREMELY frustrating (at least 4-5 times a day). HELP!!!

iPhone XS

Posted on Mar 15, 2021 2:28 PM

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Posted on Mar 15, 2021 3:02 PM

If it was my phone, I would now back it up, reset to factory (erase all content and settings). Then (without restoring backup) and see if it still does it.


If not, then restore the backup and see then. If it is OK after a factory reset, I'd be looking at the apps you've installed as one is most likely the culprit. If it is not OK after a factory reset, then I'd contact apple support.

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Question marked as Top-ranking reply

Mar 15, 2021 3:02 PM in response to Chemuyil2018

If it was my phone, I would now back it up, reset to factory (erase all content and settings). Then (without restoring backup) and see if it still does it.


If not, then restore the backup and see then. If it is OK after a factory reset, I'd be looking at the apps you've installed as one is most likely the culprit. If it is not OK after a factory reset, then I'd contact apple support.

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iPhone XS keeps crashing

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