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Newsroom Update
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Apple is introducing a new Apple Watch Pride Edition Braided Solo Loop, matching watch face, and dynamic iOS and iPadOS wallpapers as a way to champion global movements to protect and advance equality for LGBTQ+ communities. Learn more >
Announcement
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
Introducing the iPad Pro with Apple M4 chip, the redesigned iPad Air in two sizes, and the all‑new Apple Pencil Pro. Watch the event >
I had to return my first Apple Pencil, but the replacement did not come with the extra tip or the charging adapter as I thought it would. What do I do? Is there a way to get those sent back to me or is this a lost cause?
When you say return the Pencil, do you mean return for service? If so, you were not supposed to return all of that with it. You will need to contact Apple Support and speak to them about this. Use the Contact Support link at the top of the page here for assistance.
When you say return the Pencil, do you mean return for service? If so, you were not supposed to return all of that with it. You will need to contact Apple Support and speak to them about this. Use the Contact Support link at the top of the page here for assistance.
I had to return my first Apple Pencil, but the replacement did not come with the extra tip or the charging adapter as I thought it would. What do I do?
