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Keynote collaboration freezing toolbar

Whenever I hit the share collaboration button, the top toolbar grays out and no longer functions. Files still uploads to icloud but toolbar still has no interaction. No pin wheel or freezing, the tool bar just locks and I'm never greeted with the sharing option after hitting the button. Hot keys still work, too. Just the frozen tool bar

MacBook Air 13″, macOS 10.15

Posted on Mar 15, 2021 7:24 PM

Reply
1 reply

Mar 16, 2021 2:43 PM in response to bkrmd

Hello Bkrmd,


It sounds like your Keynote application is becoming unresponsive. We understand how important this is to you and we are here to help.


First, let's review all of the recommendations outlined here: If an app freezes or quits unexpectedly on Mac


If the issue persists, let's delete Keynote and redownload it using this article: Install purchases from the App Store on Mac


If you are still having issues, can you provide a few more details? Which macOS version are you currently using? When did you first notice this? Also, does this issue persist in any other user account?


Cheers!

Keynote collaboration freezing toolbar

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