Newsroom Update

Tap to Pay on iPhone is now available in Canada. Learn more >

Related Article: Apple security releases

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Last update makes my contact names disappear

The last update makes my contact names disappear when they text/call me or I text/call them! Then I have to remember to edit/save their name to the phone number right then so I don’t lose the name any longer. Very annoying and disruptive! I can’t stand it!

iPhone 11, iOS 14

Posted on Mar 15, 2021 8:52 PM

Reply
Question marked as Best reply

Posted on Mar 16, 2021 2:25 AM

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

1 reply
Question marked as Best reply

Mar 16, 2021 2:25 AM in response to radrus72chevelle

Contacts are neither stored locally on an iPhone nor in SIM. They are synced to an email account that you had Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other


If Contacts on iCloud, try this --> Restore contacts, calendars, bookmarks and more using ...


  1. How many Contacts account (email client server) you have?
  2. What is your default Contacts Account?
  3. Which email account you are using to store Contacts?


  • See the GIF below for Contacts and Default Account



  • Learn how to add an email account and make it default (Watch the GIF)
  • This example is for Gmail but the process remains same for all Google, iCloud, AOL, Exchange, Outlook, Yahoo or any Other

Last update makes my contact names disappear

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.