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MacBook Pro M1 WiFi issue

Hello everyone.

I recently bought a new MacBook Pro M1, and I am struggling with the WiFi connection since it first boot. I am running OSx 11.2.3 (20D91).


The WiFi connection is totally unstable and unreliable, even if it shows a good connection status. My iPhone has extremely better performance, and also my old 2012 Mac had it until its failure.


If I use a 5 GHz network, I can achieve a reasonable speed (about 50 Mbps), but it is totally unstable: the connection so often drops, especially when doing intense network tasks (i.e. video conferencing). The issue is even worse with 2.4 GHz networks.



Here the same speedtest with my iPhone


Here the net status


I am about 7 meters away from the router, if I move closer it works better, but I am very disappointed: I always worked from my desk, without any kind of issue, until trying this new Mac.


I already tried to set up the router as suggested by Apple, and also with other routers, I have similar problems.


Does anyone have any suggestions? (Moving closer to the router, or change it are not solutions: every other device here works, so also this M1 Mac does).


With my warmest regards,

Luca

MacBook Pro with Touch Bar

Posted on Mar 16, 2021 2:30 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2021 4:31 AM

My MacBook Pro M1 bought in January 2021 has the same problem: Dropping of the wifi-connection randomly in the exact same location where my older Macbook Pro or my iMac have continuously stable connections using the same network.


The number of identical negative experiences on this forum hints to a hardware problem around the wifi-reception on the new M1Apple computers rather than a software problem or an external issue.


If this were a software issue, it would have been resolved with one of the recent updates, which it obviously has not been.


Does someone have a technical clue where this problem could be located in the computer hardware (wifi-antenna, shielding, overheating of an electronic part, et cetera)?


Thanks in advance for your answers, best wishes

Christoph














Similar questions

196 replies
Question marked as Top-ranking reply

Jul 8, 2021 4:31 AM in response to lgilardi

My MacBook Pro M1 bought in January 2021 has the same problem: Dropping of the wifi-connection randomly in the exact same location where my older Macbook Pro or my iMac have continuously stable connections using the same network.


The number of identical negative experiences on this forum hints to a hardware problem around the wifi-reception on the new M1Apple computers rather than a software problem or an external issue.


If this were a software issue, it would have been resolved with one of the recent updates, which it obviously has not been.


Does someone have a technical clue where this problem could be located in the computer hardware (wifi-antenna, shielding, overheating of an electronic part, et cetera)?


Thanks in advance for your answers, best wishes

Christoph














Aug 8, 2021 12:10 PM in response to lgilardi

I have been struggling with slow wifi since purchasing my M1 6 months ago. Nothing has helped until I tried this.


  • Click the wifi icon in toolbar
  • Select 'Network Preferences'
  • Click 'Advanced'
  • De-select 'Auto Join' for all networks except your primary wifi network
  • Click 'Ok'
  • Click 'Apply'


That's it, my wifi has clocked an average of 210 mbps on 4 different sites. It's only been an hour or so, but nothing else has ever worked for me. Fingers crossed this is the answer.

Nov 12, 2021 2:54 PM in response to lgilardi

I have a brand new MacBook Pro M1Pro 14". From the beginning I experience 3 issues:

  • After taking back my Mac to life it takes long to find all APs
  • After choosing an AP it takes long to get connected
  • I frequently get disconnected from the AP


This happens at home, at a friends home and in the office. Others who are in the exact same room and are connected to the exact same AP don't get connected with their laptops. I never experienced it with my old MacBook Pro that I used until a month ago.


So it's not the routers or the APs or whatever. It's my brand new MacBook Pro M1Pro!

Diagnostics says I'm fine. My speedtest is Ok. So what's wrong with my antenna or my receiver? Or perhaps with Monterey?

I have become a laughing stock for my colleagues when I'm presenting through Teams and get disconnected every time. I've paid too much for this device for this to be happening....

Dec 14, 2021 2:59 AM in response to lgilardi

Brand new M1 MBP 14"

Happens to me too


My dmesg is FULL of wifi-errors constantly (see screenshot).

Tried a multitude of different locations / networks, always the same.


Can the others here check their dmesg as well? I see dozens of notices/warnings/errors from "LQM Wifi" and "slow-wifi" every second.

Update 12.0.1 -> 12.1 changed nothing about it.


Dec 21, 2021 4:33 AM in response to Manzana7654

Btw, 2.4GHz network is also quite unstable on my m1 air. At first i thought that this is related with my ISP. However, when i did speedtest at the same time for both my Macbook, download and upload speeds are always higher in my old macbook. Sometimes the difference is so dramatic that while there is no connection issue with the old one, m1 air cannot even handle 144p YouTube video. I am really frustrated by this. As i understand from this discussion, there are a lot of people here with similar problems. Therefore, i think it should be a software problem. So, should we return this flawed machine? Do you have any hope Apple solve this problem in the near future? I added the last speed test i did for both Macbook.

Apr 20, 2021 3:37 AM in response to jeremy_v

I am having the exact same issues on my brand new Macbook Pro M1.

It seems like internet connectivity intermittently drops - this does not seem to be related to any specific site or product as mentioned above. I also had to refresh this page many times before it finally worked. Is there anything else to do?

I have verified that internet and WFI is fast on every device I have and it seems to work normally, but connection get dropped frequently.


Mar 17, 2021 7:25 AM in response to lgilardi

Hello Luca,


We understand you've been experiencing Wi-Fi connectivity issues with your MacBook Pro with Apple M1 chip since first starting it. You've done a great job isolating it to this specific device, and confirming that you don't experiences issues if you're closer to your router.


We can also see that you've used other services to test your Wi-Fi connection. Have you tried analyzing your wireless environment using Wireless Diagnostics? If so, what were the results? If not, please see that section in this link for steps on how to use Wireless Diagnostics: If your Mac doesn't connect to the Internet over Wi-Fi


You also mentioned trying the suggested settings for your router. The Wireless Diagnostics provides additional utilities for network specialists. When reviewing this section in the same link above, please be sure to compare those to the Recommended settings for Wi-Fi routers and access points.


We'd also recommend ruling out any type of wireless interference that can cause Wi-Fi and Bluetooth connectivity issues. Please see how to Resolve Wi-Fi and Bluetooth issues caused by wireless interference for steps on how to do so.


Cheers!

Mar 17, 2021 10:25 AM in response to lgilardi

Luca,


You're very welcome! We want to be sure you're able to use your MacBook Pro as expected, so let's continue to work through this.


Since Wireless Diagnostics didn't find any issues, we'd recommend following the steps to analyze your wireless network, but instead of choosing to continue to summary, we'd recommend choosing "Monitor my Wi-Fi connection" when prompted. As long as the Wireless Diagnostics window is open and you're on the same Wi-Fi network, monitoring will continue even when your Mac is asleep. If needed, please see the section on how to monitor your Wi-Fi connection in the same link we used before. Here's that link again, just in case you need it: If your Mac doesn't connect to the Internet over Wi-Fi


You mentioned the network dropping when using more network intensive tasks, like video conferencing. We'd like to try replicating the Wi-Fi connectivity issues you've experienced while Wireless Diagnostics is monitoring your Wi-Fi connection.


If you're unable to replicate Wi-Fi connectivity issues, this tells us that your MacBook Pro and Wi-Fi connection are working as expected.


If you are able to replicate any Wi-Fi connectivity issues, knowing what was identified by Wireless Diagnostics will help us determine how to proceed.


Thanks!

Mar 19, 2021 9:21 AM in response to lgilardi

Dear Nicholas_B2, you all,

I did the diagnose, it started about at 8:55 am.

I noticed this network issue:

  • 10:18 am I was 3D drawing with Autodesk TinkerCAD and I was kicked off by the online software
  • 2:34 pm - The connection in a Google Meet conference dropped for a few seconds, and I noticed the wifi signal indicator showing a disconnection from the network
  • 2:38 pm - it happened again
  • 15:34:49 the utility showed me an interruption of connection (but I was not able to notice it, even if I was doing a videoconference). I was not able to restart the monitoring (because I was the speaker of the conference, and I could not deal with it during the event).
  • 4:53 pm - Again kicked by TinkerCAD


Hope that this information helps in finding a solution,

My kindest regards,

Luca


Mar 22, 2021 7:40 AM in response to lgilardi

Luca,


Thanks for following up with these additional details. You've done a great job isolating the issue to specific apps.


Since it seems to happen most often when using TinkerCAD, we'd recommend working with them to see if there are any updates, and what they'd recommend to help resolve this. You can use this link to contact them: TinkerCAD Knowledge Base


In regards to Google Meet, we'd recommend reviewing the Requirements for using Google Meet to ensure you're using a broadband connection to the internet. If you continue to experience this behavior when using Google Meet, we'd recommend working with Google through the Google Meet Help site.


If needed, you can also find information on How to contact an app developer.


If you notice this behavior outside of these two apps, please let us know.


Cheers!

Mar 22, 2021 8:51 AM in response to lgilardi

Luca,


We want to make sure this issue is resolved as quickly as possible. We understand you're experiencing Wi-Fi performance issues when using specific third-party apps.


Since it's isolated to these third-party apps, we'd recommend contacting the developer of each app to determine why this is happening. This is why we've shared links to TinkerCAD's support site, as well as Google's support site.


In addition to the links in our previous response, you can contact Zoom Help Center, Microsoft Support for Teams, and LogMeIn Support for help with GoToWebinar and GoToMeeting.


To address the speed of your internet connection, we'd recommend reviewing the steps in our first response on how to Resolve Wi-Fi and Bluetooth issues caused by wireless interference. Please see the section on how to reduce wireless interference for details on devices using 2.4 GHz band.


If you're still unable to resolve this issue after working with each third-party, please Contact Apple Support.


Best regards.

MacBook Pro M1 WiFi issue

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