MacBook Pro M1 WiFi issue

Hello everyone.

I recently bought a new MacBook Pro M1, and I am struggling with the WiFi connection since it first boot. I am running OSx 11.2.3 (20D91).


The WiFi connection is totally unstable and unreliable, even if it shows a good connection status. My iPhone has extremely better performance, and also my old 2012 Mac had it until its failure.


If I use a 5 GHz network, I can achieve a reasonable speed (about 50 Mbps), but it is totally unstable: the connection so often drops, especially when doing intense network tasks (i.e. video conferencing). The issue is even worse with 2.4 GHz networks.



Here the same speedtest with my iPhone


Here the net status


I am about 7 meters away from the router, if I move closer it works better, but I am very disappointed: I always worked from my desk, without any kind of issue, until trying this new Mac.


I already tried to set up the router as suggested by Apple, and also with other routers, I have similar problems.


Does anyone have any suggestions? (Moving closer to the router, or change it are not solutions: every other device here works, so also this M1 Mac does).


With my warmest regards,

Luca

MacBook Pro with Touch Bar

Posted on Mar 16, 2021 2:30 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2022 8:03 AM

This may be a little long but hopefully worth it for those of you using USB C hubs.


I had the same issue with my new 2021 MacBook Pro M1 Pro (and posted about it previously). It was intermittent, though. Ethernet still worked like a charm. They were very nice at Apple support, but they could not figure out the source after a bunch of calls. Because it was within my 90-day return period at Costco, I returned it and bought another one, figuring it was a bad wifi antenna. Now, the same thing is happening with the new one, but mainly right after it comes out of sleep (which is different behavior). I "usually" can resolve it by toggling my wifi on/off or restarting the machine. (So, I'm feeling a little guilty right now, which you'll know why after reading below because I otherwise loved that machine ... and I have been a Windows guy for the longest while.)


This morning after waking my machine from sleep, the same thing happened. Coincidentally, I was shopping yesterday on Amazon for a USB C hub for my daughter's MacBook Air and read one review that complained about the hub interfering with wifi connectivity. On a hunch just now, I unplugged my own USB C hub, and voila, my Speedtest.net download speeds returned to normal (e.g., 350/380 Mbps). I plugged it back in, and everything gradually slows down (eventually dropping to 1 Mbps to 25 Mbps). I repeated this process multiple times just now with the same consistent response.


My current setup is a USB C hub plugged into the USB C port on the right side of my machine. Connected to that hub is a powered USB-A hub. (I tried just now stretching the cords to their full lengths to create some separation, with no change.) Between the two hubs, I have connected the following devices: HDMI monitor, wired Logitech keyboard, wired Logitech mouse, Logitech HD 1080p webcam, Envato Wave 3 microphone (which is very new), and a Wacom tablet (just connected the other day for first time). I am using the HDMI port on the right side of the machine (so I can have dual monitors). On the left side, I have an SSD connected via USB C (also recently connected), and the audio jack connected to external speakers.


Things are sorta better now on their own, which typically happens, but not great. On a side note, once the problem occurs, Safari has a much harder time bouncing back than Chrome does, at least this morning it does. However, I just tried unchecking "Limit IP Address Tracking" as suggested above, and Safari is doing better than it was - now 185 Mbps on average versus Chrome's average of 220 Mbps. Neither of these speeds is as good as my top speeds without the hub plugged in.


On another note, I have no bluetooth devices connected to my machine (or hub). I disabled bluetooth anyway, but it doesn't seem to improve things back to the 350/380 Mbps range.


I will continue to diagnose and see if I can pinpoint the actual device causing the problem (which is probably the USB C hub). I may order a bunch of different hubs, but if you want one with a lot of ports, they're all third-party. I shelled out $69 yesterday to buy Apple's own USB-C Digital AV Multiport Adapter, on top of another third-party one for my daughter, but that's only because it's for her. I typically am too cheap when buying things for myself (my MacBook being the sole exception ... my previous Windows laptop was $500), but I may now consider doing the same for myself. If I learn anything new, I will report here.


Sorry this is so long.


Similar questions

196 replies

Jul 24, 2021 2:19 PM in response to sbrown02

If you have a good strong signal, the traditional work-around was to give the 5GHz and The 2.4GHz different names, so that you could selectively connect to one or the other using different network-names. (they remain the same network).


Another alternative was to use an Ethernet adapter, but up to at least11.4, these have a different problem, where they fall apart under heavy load. Users report the sold-in-the-Apple-store model does no better than the others. No word on whether 11.5 provides any fixes for this one.

Nov 13, 2021 8:33 AM in response to Hond70

Readers here be happy to work through this issue with you, But: ...


... this discussion is too crowded to keep each of the many voices separate and work through the details of your setup.


Please start a NEW discussion, and include the specs of your Mac and MacOS.

In addition, I ask you to hold the Option key while you click on the Wi-Fi Icon on the menuBar. This provides access to Wireless diagnostics AND please post a screenshot or transcribe the values shown there. Looks like this older version:



also, how many other Networks do you see?

Nov 18, 2021 9:02 AM in response to AlexisFR74

If you have sync-ing to your Apple-ID of either files or Photos, there will be a huge backlog of synchronization that may need to occur when you first connect your new MacBook Pro. There have been reports that the traffic was so heavy, it reduced performance available to others connected to the same Wi-Fi Network.


This will settle down once your Mac and your Apple-ID are correctly in Sync. Perhaps you should wait until bedtime to connect them, then let it run while you (and others in your household) sleep.

Nov 26, 2021 6:52 AM in response to fabri007

My problem has subsided ... The only thing I did was reboot my Orbi wifi router and satellite... Not sure if that helped or whether it's going to start happening again ...


I was going to try to figure out how to turn of 2.4Ghz on my router because it seemed to be connecting to that network ... although that should be more reliable (slower though ...). But I was dropping packets, a lot of them, so I don't think it was that.


I also deleted my wifi connection for my router and reconnected from scratch. The equiv of "Forget This Network" on iOS devices, basically. Maybe that helped as well.


Fingers crossed.


Dec 11, 2021 8:34 AM in response to johnjliu

johnjliu-


Your voice is one of many posted on a discussion that has sprawled to 8 pages of posts. Readers would be happy to give your network neighborhood a detailed analysis, BUT:


It is very difficult to do so on such a busy discussion, because each poster's details merge into one another in the Reader's mind.


For personalized analysis: please start a new discussion.

Post the details of your Mac model and MacOS version.

Hold the option key and click on the Wi-Fi icon on the Menubar. You will get a snapshot like this older one. Transcribe or screenshot the values in that snapshot:


.

Dec 13, 2021 3:05 AM in response to Onawe

MacBook Air (M1, 2020) running OS Monterey 12.0.1

Safari running slower and slower, almost stopped.

Thought it may have been:

Service Provider (complained)

NBN (checked)

Modem (replaced)

Wireless Network (double-checked, connected with Ethernet cable)

Network interference (turned everything off)


Problem was when “Hide IP address” was selected in Privacy settings in Safari. Turned it off and all my slow network problems were resolved immediately.

Dec 16, 2021 12:50 AM in response to Chords

For me it sometimes helps to adjust the tilt of the display. No joke.

When I see ping drops I push the display slightly (really just a few millimeters) to the back: better reception.

When you inch the display slightly towards you again: bad reception, ping drops.


And anybody saying it depends on the position of the laptop relative to the router: no it doesn't. Tried a hundred times, reproducible in all kinds of settings. Really good Wifi, no other device has any problems, including some other Macs.

Dec 21, 2021 8:41 AM in response to TheHulk88

I have repeatedly offered to work with users who are willing to post the specifics of the Mac model, their MacOS, and the Option Wi-Fi snapshot, if they are willing to move to a new discussion that is not made more difficult by all the other complaints already on this over 10 pages long discussion.


I would be happy to work with you under those conditions as well.


In this narrow case, exchanging your hardware or taking your computer to the Genius Bar for Hardware analysis, is not exceptionally helpful, because the Apple Store does not have the same network neighborhood you are fighting against at home. The most likely outcome is that it works fine in the store, and fails again at home.


Apple will not be working on a fix until Users can help them figure out what EXACTLY is wrong here. If you are willing to do so, contacting Apple support, working BEYOND the first responders to get to a Wi-Fi specialist, and filing a Bug Report backed by your information for them to analyze would be extremely helpful.


Get Support


.

Jan 12, 2022 8:04 AM in response to SJM357

current accommodations include:


• Updating to the very latest version of Monterey.


• Checking the [√] ask to Join new networks check box:

AND purging the list of potentially-available networks in this pane:

System preferences > Network > Wi-Fi > (Advanced) ...

... to leave ONLY the networks you might really join:


>> all of these reduce the number of networks your Mac is evaluating on a moment-by moment basis, looking for a better connection.


• if Alex Wasteson's Terminal command to disable AirDrop is also a fix for others, it should be applied as well, but we are still waiting for more "works for me" posts from other Users.



Jan 22, 2022 10:32 PM in response to lgilardi

Hi Luca,


I'm not sure if you are still struggling with this issue, but I recently acquired a MacBook Pro 2021 M1 and was getting really frustrated by the slow WIFI speeds too. I spent a lot of time reading through forums and looking at different solutions suggested by Apple and other users, but to no avail. I also have a iMac 2019 that has blazing WIFI 800-900Mbps down/350-450Mbps up, so there was nothing wrong with my network. It had to be something to do with the configuration on the MacBook.


After mucking around with settings I came across this, and with one uncheck of a box my problem was fixed.



I've not looked into iCloud Private Relay, so no idea how this could be effecting the speed so much, but after hours of trying to solve this issue, and then achieving it with one click, there seems to be no question in my mind that this was not the issue.


Before unchecking "Use iCloud Private Relay":



After unchecking "Use iCloud Private Relay":



Interestingly I just looked at the OSX version number on my iMac vs my MacBook and the iMac is running 12.1 and the MacBook running 12.0. On 12.1 Apple have removed/changed "Use iCloud Private Relay" to "Limit IP address Tracking"



I hope this helps some people solve this issue.

Feb 15, 2022 6:31 AM in response to lgilardi

Your Mac is capable of using the 802.11ac protocol; you're using 802.11n. The 802.11n protocol was approved in 2009 and it was superseded by 802.11ac in 2013 and 802.11ax in 2019.


My guess is your modem and router are either old tech, mismatched or both and your new Mac doesn't like it.


I have both a modem and router that support 802.11ac and my speed on a 600 Mbps line is consistently above 500 Mbps for all five of our Macs. Speeds in the 550 Mbps range are common.


If you're looking for top speed, you need to modernize with respect modem and router. 802.11n should be giving you greater speeds than you're experiencing but it is a rather outdated protocol. You also need to look into using different channels in your router and router antenna positioning.

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MacBook Pro M1 WiFi issue

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