MacBook Pro M1 WiFi issue

Hello everyone.

I recently bought a new MacBook Pro M1, and I am struggling with the WiFi connection since it first boot. I am running OSx 11.2.3 (20D91).


The WiFi connection is totally unstable and unreliable, even if it shows a good connection status. My iPhone has extremely better performance, and also my old 2012 Mac had it until its failure.


If I use a 5 GHz network, I can achieve a reasonable speed (about 50 Mbps), but it is totally unstable: the connection so often drops, especially when doing intense network tasks (i.e. video conferencing). The issue is even worse with 2.4 GHz networks.



Here the same speedtest with my iPhone


Here the net status


I am about 7 meters away from the router, if I move closer it works better, but I am very disappointed: I always worked from my desk, without any kind of issue, until trying this new Mac.


I already tried to set up the router as suggested by Apple, and also with other routers, I have similar problems.


Does anyone have any suggestions? (Moving closer to the router, or change it are not solutions: every other device here works, so also this M1 Mac does).


With my warmest regards,

Luca

MacBook Pro with Touch Bar

Posted on Mar 16, 2021 2:30 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2022 8:03 AM

This may be a little long but hopefully worth it for those of you using USB C hubs.


I had the same issue with my new 2021 MacBook Pro M1 Pro (and posted about it previously). It was intermittent, though. Ethernet still worked like a charm. They were very nice at Apple support, but they could not figure out the source after a bunch of calls. Because it was within my 90-day return period at Costco, I returned it and bought another one, figuring it was a bad wifi antenna. Now, the same thing is happening with the new one, but mainly right after it comes out of sleep (which is different behavior). I "usually" can resolve it by toggling my wifi on/off or restarting the machine. (So, I'm feeling a little guilty right now, which you'll know why after reading below because I otherwise loved that machine ... and I have been a Windows guy for the longest while.)


This morning after waking my machine from sleep, the same thing happened. Coincidentally, I was shopping yesterday on Amazon for a USB C hub for my daughter's MacBook Air and read one review that complained about the hub interfering with wifi connectivity. On a hunch just now, I unplugged my own USB C hub, and voila, my Speedtest.net download speeds returned to normal (e.g., 350/380 Mbps). I plugged it back in, and everything gradually slows down (eventually dropping to 1 Mbps to 25 Mbps). I repeated this process multiple times just now with the same consistent response.


My current setup is a USB C hub plugged into the USB C port on the right side of my machine. Connected to that hub is a powered USB-A hub. (I tried just now stretching the cords to their full lengths to create some separation, with no change.) Between the two hubs, I have connected the following devices: HDMI monitor, wired Logitech keyboard, wired Logitech mouse, Logitech HD 1080p webcam, Envato Wave 3 microphone (which is very new), and a Wacom tablet (just connected the other day for first time). I am using the HDMI port on the right side of the machine (so I can have dual monitors). On the left side, I have an SSD connected via USB C (also recently connected), and the audio jack connected to external speakers.


Things are sorta better now on their own, which typically happens, but not great. On a side note, once the problem occurs, Safari has a much harder time bouncing back than Chrome does, at least this morning it does. However, I just tried unchecking "Limit IP Address Tracking" as suggested above, and Safari is doing better than it was - now 185 Mbps on average versus Chrome's average of 220 Mbps. Neither of these speeds is as good as my top speeds without the hub plugged in.


On another note, I have no bluetooth devices connected to my machine (or hub). I disabled bluetooth anyway, but it doesn't seem to improve things back to the 350/380 Mbps range.


I will continue to diagnose and see if I can pinpoint the actual device causing the problem (which is probably the USB C hub). I may order a bunch of different hubs, but if you want one with a lot of ports, they're all third-party. I shelled out $69 yesterday to buy Apple's own USB-C Digital AV Multiport Adapter, on top of another third-party one for my daughter, but that's only because it's for her. I typically am too cheap when buying things for myself (my MacBook being the sole exception ... my previous Windows laptop was $500), but I may now consider doing the same for myself. If I learn anything new, I will report here.


Sorry this is so long.


Similar questions

196 replies

Jun 19, 2021 8:45 AM in response to Grant Bennet-Alder

Nice to finally see someone say there is in fact an issue. Would you mind sharing where Apple has acknowledged the problem? I called support yesterday and they were clueless.


I have many Apple devices in my home and 3 are M1 based products (MBA, IPad Pro and a Mac Mini) and all M1 devices do the same thing meaning WiFi randomly stops working multiple times a day. The Mac Mini was so bad I had to run an Ethernet cable across the room to connect to it so my Time machine backups would run without failing due to the WiFi constantly dropping.


I should also add that I’ve tried all the recommended fixes (reset network settings, reset router, etc.) and the problem always returns. Only thing I can do is turn WiFi off and then on again which fixes it until it drops again.


They need to fix this ASAP. Crazy it’s taking so long.

Jul 24, 2021 1:22 PM in response to Grant Bennet-Alder

I upgraded the Mac's to 11.5 a few days ago and no change. I've logged into the router Admin and tried to change the Channel Bandwidth setting but most settings including that are grayed out. I've tried 3 different times (2 chat sessions and 1 phone call) with Xfinity support to get them to tell me how to make it so the router will let me make changes.


Nothing they've had me do will let me change the 5Ghz router settings. I'm beginning to think I need to go buy my own router, put the Xfinity router in Bridge mode and then test these devices on the lower Channel Bandwidth settings. I'm spending way too much time troubleshooting Apple M1 wifi issues.


Sep 15, 2021 9:16 AM in response to cjlopez07

<< has anyone figured out a cause or a fix? >>


why YES! there are several work-arounds already posted on this very long discussion.


Please read every posting -OR-


for individual attention, start a new discussion with the details of YOUR setup. Be sure to include what model Mac and what version of MacOS, and a title that will attract the readers you need to solve your problem.

Nov 12, 2021 2:54 PM in response to lgilardi

I have a brand new MacBook Pro M1Pro 14". From the beginning I experience 3 issues:

  • After taking back my Mac to life it takes long to find all APs
  • After choosing an AP it takes long to get connected
  • I frequently get disconnected from the AP


This happens at home, at a friends home and in the office. Others who are in the exact same room and are connected to the exact same AP don't get connected with their laptops. I never experienced it with my old MacBook Pro that I used until a month ago.


So it's not the routers or the APs or whatever. It's my brand new MacBook Pro M1Pro!

Diagnostics says I'm fine. My speedtest is Ok. So what's wrong with my antenna or my receiver? Or perhaps with Monterey?

I have become a laughing stock for my colleagues when I'm presenting through Teams and get disconnected every time. I've paid too much for this device for this to be happening....

Nov 23, 2021 7:59 AM in response to lgilardi

I have the same problem with my Macbbok pro M1. The internet connection keeps dropping. It is irritating. I thought it had to do with hardware, so I brought it back to an apple store for inspection. Since it is intermittent, it worked fine during the hardware tests. I also tried using a ethernet dongle instead of wifi, and yet the same problem occurs. This is very frustrating. My other apple products (iPad Air 4th gen, iPhone 13 mini, MacPro 5,1, and MacBook Pro retina 2013) all work perfectly fine. Rebooting the ISP and router does not solve this issue.

Nov 24, 2021 9:06 AM in response to lgilardi

Oh Dear,


The last time this happened it took Apple 2 years to figure out and admit that they had a bug in their device driver.


We're screwed. It's similar symptoms as well. I am experiencing PTSD.


The last time it was when upgrading to 802.11ac. This time it's 802.11ax. If you have a router that doesn't speak 802.11ax you will probably be fine, or at least I can imagine you will be fine.


This is going to be a long, slow torturous experience for us all.

Dec 6, 2021 7:12 AM in response to Chords

I haven't had any problems since I forgot the network ... Not sure why. If you have done a re-install, well there's no hope. I went through several OS re-installs the last time this happened with 80211/ac before they figured it out.


It took me a very long time to figure out how to turn off 2.4 Ghz and then I realized that my printer only supports 2.4Ghz ...


I already sent back my old laptop so I am committed. If I figure anything out I will let you know.

Dec 8, 2021 9:33 PM in response to lgilardi

Just got a MacBook Air M1 for my daughter and have the same issue with wifi just stopping entirely. The existing connections stop (e.g. in the middle of the Monterey update download) and DNS resolution stops, pings to the wifi router won't work, etc. Only disconnecting wifi and reconnecting or a reboot fixes it.


Does anyone know if the Intel CPU based MBA works? I imagine it uses a different wifi chipset so hopefully that means it works and I can try returning this MBA M1 and getting the Intel-based one.




Dec 11, 2021 1:31 PM in response to Grant Bennet-Alder

I was just trying to help the other guy look at his actual wifi connection.


I believe ultimately this is a wifi-driver issue like it was years ago for me back when 802.11/ac was new, only it's not, currently at least, as catastrophic for me as the 802.11/ac problem was, which lasted two years, and required many OS-reinstalls and boots into safe mode before they even believed me that it was an issue on their end.


I am curious whether people who are having a serious problem right now are connecting to 802.11/ax networks, or whether it's an old one, like 802.11/n or /ac. Last time my problems went away if I separated my AC and N networks with separate names, and just connected to the N network (much slower at the time).


I also believe that if there's an answer, we as a community can mark it, and the 8 and growing pages of discussion will not matter.

Dec 13, 2021 3:03 AM in response to lgilardi

MacBook Air (M1, 2020) running OS Monterey 12.0.1

Safari running slower and slower, almost stopped.

Thought it may have been:

Service Provider (complained)

NBN (checked)

Modem (replaced)

Wireless Network (double-checked, connected with Ethernet cable)

Network interference (turned everything off)


Problem was when “Hide IP address” was selected in Privacy settings in Safari. Turned it off and all my slow network problems were resolved immediately.


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MacBook Pro M1 WiFi issue

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