Cannot see my subscription to apple tv+

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Level 1

6 points

Cannot see my subscription to apple tv+

I go into Appstore or elsewhere, and there is no sign of the said subscription. But I can open the app and see the shows. How do I cancel it if i cannot se it in the list of subscriptions?

Posted on Mar 16, 2021 5:39 AM

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Answer 1

Top-ranking reply

vazandrew

Level 8

40,468 points

Mar 16, 2021 10:13 AM in response to kimak22

It is possible to browse through all content available on Apple TV Plus as well as access a few episodes of most series without a subscription. If it is not showing under the account then it means there is not currently an active subscription for that service.

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Answer 2

Mar 16, 2021 6:07 AM in response to kimak22

How to cancel a subscription from Apple - Apple Support

You can cancel subscriptions on Mac, PC, iPhone, or iPad.

You can also manage (video content) subscriptions on the Apple TV box (4th generation or later).

You can also manage (video content) subscriptions in the Apple TV app on third party devices.

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Answer 3

Mar 16, 2021 7:35 AM in response to kimak22

You would only have a subscription if you signed up for a subscription. And then it would be listed in your subscriptions overview as an active subscription for that Apple ID account.

I suggest that you contact Apple Support for further assistance, as they can look up your account details.

Get support - Apple Support to start your support request online (chat/email/callback), or phone them.

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