You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Cannot update iPhone 6s Plus from version 12.5.1

My phone did not update to the newer iOS so it’s telling me I cannot update to 14

iPhone 6 Plus, iOS 12

Posted on Mar 16, 2021 8:13 AM

Top-ranking reply

Community+ 2024

Level 10

262,132 points

Posted on Mar 16, 2021 8:15 AM

If your phone is running iOS 12.5.1, it can not be an iPhone 6S Plus. Instead, it has to be an iPhone 5S, 6, or 6 Plus.

View in context

Similar questions