update new iphone to activate iphone 6
hi just wondering how do i activate my iphone after its been reset, ,its says on the screen unable to activate as a update is required to activate my phone
iPhone 6, 11
User profile for user:
Chris_V89
User level:
Community Specialist
Hey there trish2712,
We appreciate you reaching out to the Apple Support Communities today. We understand you're having issues with activating your iPhone, and we'd be happy to provide you with the best steps.
For help with this specific issue you're seeing, take a look at the steps listed in the following resource that can help: If you can't activate your iPhone - Apple Support
If you continue to run into issues after going through the steps listed in that resource, then we'd recommend reaching out to Apple Support directly using the 'contact Apple Support' link listed at the bottom of the "Follow these steps" section.
We hope that's able to help.
Take care.