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Level 1

8 points

Activation of iPhone X

iPhone X was erased, and doesn’t contain anything from the previous owner. Now, when I try to activate it, it requests to insert a SIM card, I do and the phone says that the SIM isn’t valid.

Posted on Mar 16, 2021 1:32 PM

Best reply

dilbert41

Level 5

6,530 points

Posted on Mar 16, 2021 1:38 PM

Contact that carrier. Only they can authorise an unlock

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6 replies

Best reply

dilbert41

Level 5

6,530 points

Mar 16, 2021 1:38 PM in response to Abyroy

Contact that carrier. Only they can authorise an unlock

dilbert41

Level 5

6,530 points

Mar 16, 2021 1:33 PM in response to Abyroy

The phone is locked to a different carrier

Abyroy Author

Level 1

8 points

Mar 16, 2021 1:35 PM in response to dilbert41

Do you know how can I unlock it?

Abyroy Author

Level 1

8 points

Mar 16, 2021 1:41 PM in response to dilbert41

Carrier you mean the mobile service provider company?

dilbert41

Level 5

6,530 points

Mar 16, 2021 1:43 PM in response to Abyroy

Yes

Abyroy Author

Level 1

8 points

Mar 16, 2021 1:43 PM in response to dilbert41

Thank you

Activation of iPhone X